Ehab Hamdy Appointed as Customer Experience Associate Director at HDP – Housing and Development Properties

Ehab Hamdy has embarked on a new chapter as Customer Experience Associate Director at HDP – Housing and Development Properties. With over 17 years of experience across customer experience, customer care operations, CRM, VIP management, complaint resolution, and operational excellence, he brings extensive expertise in building customer-centric strategies and elevating service quality.

Prior to joining HDP, Ehab served as Customer Experience, VIP & Complaint Management Senior Manager at Misr Italia Properties, following progressive leadership roles in customer experience, complaint management, and customer care. His earlier experience at Holcim and Orange further strengthened his capabilities in sales support, customer operations, team leadership, and service excellence.

With a strong track record in leading high-performing teams, managing complex customer escalations, and driving continuous improvement across the customer journey, Ehab is well positioned to contribute to HDP’s customer experience strategy and operational growth.